Terms of Service

1. Agreement to Terms

These Terms of Service (the "Terms") are a binding agreement between BuyerIntentSystem ("Company," "we," "us," or "our"), with its registered office at [REGISTERED ADDRESS], and the person or entity accessing or using the Services ("you" or "Customer").

By accessing our website at https://buyerintentsystem.co, using the Serious Buyer System™ tools, or purchasing our consulting or setup services, you agree to these Terms. If you use the Services on behalf of a company or brokerage, you represent that you have authority to bind that entity, and "you" refers to that entity.

If you have signed a separate Client Services Agreement, statement of work, or order form with us (an "Order"), that document governs to the extent it conflicts with these Terms.

2. The Services

The "Services" include, as applicable:

• The BuyerIntent System website and any content published on it;
• The Serious Buyer System™ lead-scoring methodology, intent-score tools, questionnaires, calculators, and applications we make available to you;
• One-time setup, implementation, and configuration services;
• 1:1 consulting, training, and support sessions; and
• Templates, scripts, playbooks, and other materials we deliver as part of an engagement (the "Materials").

We may improve, modify, or discontinue features of the Services. For paid engagements, we will not materially reduce the scope of what you purchased during your engagement term.

3. Eligibility & Accounts

• You must be at least 18 years old and able to form a binding contract.
• The Services are intended for business use by real-estate professionals and other business customers; they are not directed at consumers or children.
• If the Services require credentials or access links, you are responsible for keeping them confidential and for all activity under your account. Notify us promptly at buyerintentsystem@gmail.com of any suspected unauthorized use.
• Information you provide to us must be accurate and kept up to date.

4. Acceptable Use

You agree not to, and not to permit anyone else to:

• Use the Services in violation of any applicable law, including real-estate licensing rules, fair-housing laws, telemarketing/anti-spam laws (e.g., TCPA, CAN-SPAM, CASL), and data-protection laws;
• Use lead scores or system outputs to unlawfully discriminate against any person, including on the basis of any protected characteristic;
• Copy, resell, sublicense, distribute, or make the Materials or scoring methodology available to any third party except as expressly permitted;
• Reverse engineer, scrape, or attempt to extract the underlying logic, prompts, formulas, or source code of our tools;
• Remove or obscure proprietary notices, or use our trademarks (including "Serious Buyer System™") without written permission;
• Upload malicious code, probe or test the vulnerability of our systems without authorization, or interfere with the Services' operation; or
• Submit data to the Services that you do not have the legal right to provide.

5. Your Data & Leads

"Customer Data" means data you submit to the Services, including information about your leads, prospects, and clients.

• You own your Customer Data. We claim no ownership of it.
• You grant us a limited, non-exclusive license to host, process, and use Customer Data solely to provide, support, and improve the Services and as instructed by you.
• You are responsible for the accuracy and lawfulness of Customer Data and for providing all required notices to (and obtaining any required consents from) your leads and clients.
• Where we process personal data on your behalf, our Data Processing Agreement applies and is incorporated into these Terms.
• We may use aggregated and de-identified data (which cannot reasonably identify you or any individual) to improve our methodology and benchmarks.

6. Intellectual Property

We and our licensors own all right, title, and interest in the Services and Materials, including the Serious Buyer System™ methodology, scoring models, software, templates, content, and branding. Except for the limited rights expressly granted, no rights are transferred to you.

License to Materials. Upon full payment, we grant you a perpetual, non-exclusive, non-transferable license to use the Materials delivered under your engagement for your own internal business (including with your own leads and clients). You may not resell the Materials, package them into a competing product or training program, or share them outside your team.

Feedback. If you give us feedback or suggestions, we may use them without restriction or obligation to you.

7. Fees & Payment

• Fees are as stated on our website, in your Order, or in your invoice. Unless stated otherwise, fees are quoted in the currency stated on your Order or invoice and are exclusive of taxes; you are responsible for applicable taxes other than taxes on our income.
• One-time setup fees are due before work begins unless your Order says otherwise. Consulting fees are due per the schedule in your Order.
• Late amounts may accrue interest at the lesser of 1.5% per month or the maximum lawful rate, and we may suspend Services for accounts more than fifteen (15) days past due after notice.
• Refunds. Except where required by law or expressly stated in your Order (including any written guarantee we offer), fees are non-refundable once work has commenced or Materials have been delivered.

8. Confidentiality

Each party may receive non-public information of the other in connection with the Services ("Confidential Information"). The receiving party will use Confidential Information only to perform under these Terms, protect it with at least reasonable care, and not disclose it except to personnel and advisors bound by comparable duties, or as required by law with (where lawful) prior notice. These duties survive for three (3) years after termination; trade secrets are protected for as long as they remain trade secrets. A separate signed Non-Disclosure Agreement controls over this section where one exists.

9. Privacy & Data Protection

Our Privacy Policy explains how we collect and use personal data when you visit our website or interact with us. Where we act as a processor/service provider of personal data contained in Customer Data, the Data Processing Agreement applies. Our security practices are summarized in our Security Overview.

10. Third-Party Services

The Services may interoperate with third-party products you choose to use (e.g., CRMs, form tools, calendars, email providers). Your use of third-party products is governed by their own terms, and we are not responsible for them. We do not warrant continued availability of any third-party integration.

11. Disclaimers

EXCEPT AS EXPRESSLY STATED IN AN ORDER, THE SERVICES AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

No outcome guarantee. Lead scores are decision-support estimates, not predictions or guarantees. We do not guarantee any particular number of leads, appointments, closings, commissions, or revenue, and results depend on factors outside our control, including your market and your execution. Nothing in the Services is legal, financial, or professional licensing advice.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (b) EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These limits do not apply to: (i) your payment obligations; (ii) either party's breach of Section 8 (Confidentiality); (iii) your breach of Section 4 (Acceptable Use); (iv) indemnification obligations; or (v) liability that cannot be limited by law (including fraud, willful misconduct, or death/personal injury caused by negligence).

13. Indemnification

You will defend and indemnify us against third-party claims arising from: (a) Customer Data, including claims that you lacked the right or consents to provide it; (b) your use of the Services in violation of law or these Terms; or (c) your communications with your leads and clients. We will defend and indemnify you against third-party claims that the Services, as provided by us and used as permitted, infringe that third party's intellectual-property rights, provided you promptly notify us and give us control of the defense.

14. Term, Suspension & Termination

• These Terms apply from your first use of the Services and continue until terminated.
• Either party may terminate for material breach not cured within thirty (30) days of written notice, or immediately if the other party becomes insolvent.
• We may suspend access immediately where reasonably necessary to address a security risk, unlawful use, or non-payment, and will restore access once resolved.
• On termination: your license to use undelivered Materials ends; licenses to Materials already delivered and paid for survive per Section 6; each party returns or deletes the other's Confidential Information on request; and Sections 5–9 and 11–17 survive.
• For 30 days after termination, we will make Customer Data in our possession available for export on request, after which we may delete it per our retention schedule.

15. Changes to the Terms

We may update these Terms from time to time. For material changes, we will give notice by email or a prominent notice on our website at least fourteen (14) days before the change takes effect. Changes do not apply retroactively to a signed Order during its current term. Continued use of the Services after the effective date constitutes acceptance.

16. Governing Law & Disputes

These Terms are governed by the laws of India, excluding its conflict-of-laws rules. The parties will first attempt in good faith to resolve any dispute informally by written notice and discussion within thirty (30) days. Failing that, disputes will be resolved exclusively in the competent courts of Mumbai, Maharashtra, India, and each party consents to jurisdiction there. Nothing prevents either party from seeking injunctive relief in any court of competent jurisdiction. Where you are a consumer with non-waivable rights under local law, those rights are unaffected.

17. General Provisions

• Entire agreement. These Terms, your Orders, and the documents referenced here are the entire agreement and supersede prior discussions.
• Assignment. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger or sale of assets.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
• Independent contractors. The parties are independent contractors; no partnership, agency, or employment is created.
• Notices. Legal notices must be in writing: to us at buyerintentsystem@gmail.com or [REGISTERED ADDRESS]; to you at the email associated with your account or Order.
• Severability & waiver. If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver.
• Export & sanctions. You represent you are not subject to sanctions and will comply with applicable export laws.

18. Contact

BuyerIntentSystem
[REGISTERED ADDRESS]
Email: buyerintentsystem@gmail.com
Website: https://buyerintentsystem.co